• Northridge, California, United States
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October General Meeting 

Case Study: Using DMAIC on a Green Belt Project in Manufacturing Services” 

Speaker: Mayet Mendoza, CSSBB 

Wednesday October 17, 2017 6:00pm to 8:30pm, Mandarin King Restaurant, Northridge, California

Registration Link

Abstract:

The DMAIC six sigma model for process improvement stands for Define, Measure, Analyze, Improve and Control. 

In this case study, the presenter goes through a number of tools and methods and how they were applied in each step. 

Define: Identify the issue causing decreased customer satisfaction.

Measure: Collect data from the process.

Analysis: Study the process and data for clues to what is going on.

Improve: Act on the data to change the process for improvement.

Control: Monitor the system to sustain the gains. 

Speaker Bio: 

 Mayet Mendoza, CSSBB, Continuous Improvement Manager at Vinyl Technology Inc. 

Mayet is a business process excellence leader and ASQ-certified Six Sigma Black Belt. She has leveraged Lean principles for more than 9 years to deliver superior global service and support across multiple industries including high-end electronics, telecommunications, software consulting and manufacturing. She is keen to one day add the healthcare/biotech industries to that roster. 

At her current role, she has managed kaizen projects, ranging from rapid facilitation to medium and large size projects in Production Operations with a total estimated $1.6M in Labor/Material cost savings to date. She has mentored green belt teams and has used DMAIC and PDCA methodologies extensively. 

She has a BS degree in Industrial & Systems Engineering from the University of Southern California.


Registration Link