• Northridge, California, United States
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October General Meeting 

Case Study: Using DMAIC on a Green Belt Project in Manufacturing Services” 

Speaker: Mayet Mendoza, CSSBB 

Wednesday October 17, 2017 6:00pm to 8:30pm, Mandarin King Restaurant, Northridge, California

Registration Link


The DMAIC six sigma model for process improvement stands for Define, Measure, Analyze, Improve and Control. 

In this case study, the presenter goes through a number of tools and methods and how they were applied in each step. 

Define: Identify the issue causing decreased customer satisfaction.

Measure: Collect data from the process.

Analysis: Study the process and data for clues to what is going on.

Improve: Act on the data to change the process for improvement.

Control: Monitor the system to sustain the gains. 

Speaker Bio: 

 Mayet Mendoza, CSSBB, Continuous Improvement Manager at Vinyl Technology Inc. 

Mayet is a business process excellence leader and ASQ-certified Six Sigma Black Belt. She has leveraged Lean principles for more than 9 years to deliver superior global service and support across multiple industries including high-end electronics, telecommunications, software consulting and manufacturing. She is keen to one day add the healthcare/biotech industries to that roster. 

At her current role, she has managed kaizen projects, ranging from rapid facilitation to medium and large size projects in Production Operations with a total estimated $1.6M in Labor/Material cost savings to date. She has mentored green belt teams and has used DMAIC and PDCA methodologies extensively. 

She has a BS degree in Industrial & Systems Engineering from the University of Southern California.

Registration Link